Graceful Kashmir

• Cancellations made 30 day(s) before the scheduled date of Travel will incur a 25 % cancellation fee of the total amount.
• Cancellations made 29 -15 day(s) prior to the date of travel will incur a 70 % cancellation fee of the total amount.
• Cancellations within 14 day(s) from the date of travel will incur a cancellation fee of 100% of the total amount.

Refund Policy

• The applicable refund amount will be processed within 10 business days.
• All applicable refunds will be done in the traveler's Dream Travel Yaari wallet which can be used for future booking.
• Wallet amount can be used for Flight, Hotel and Package bookings only.
• Wallet amount is non transferable but can be used for someone else from the same amount.

• Hotel standard Check-In / Check-out time varies from destination to destination, 1200 hrs or 1400 hrs or 1500 hrs
• Minimum 4 Adults require for above package.
• Prices are dynamic and subject to change as per the availability. Rates include only those items specified in your itinerary.
• Refund strictly as per the cancellation policy given.
• Package rates are valid for the selected travel dates only and for the room category and other services, specified.
• The guests are requested to follow the rules and regulations of the resort / hotel where they are accommodated
• Request guests to be punctual for all tours and transfers. Maximum waiting time shall be 05 minutes for SIC and 10 minutes for Private
• For any amendment requests while on tour, kindly contact us or our local emergency numbers and the request shall be subject to availability, with/without any supplement charge.
• Shorter-stays than the booked stay and early check-out will be regarded as cancellation and hence no refund will be provided for any un-utilized service/s.
• No amendments (name changes , date changes, hotel change etc) will be done once the booking is Vouchered. Any changes possible will be done offline, subject to any cancellation / rebooking / additional charges (as applicable).
• We do not hold any responsibility for additional cost or adjustment which may arise as a result of events beyond our control, such as technical problems with means of transportation, changes imposed by re-scheduling or cancellation of flights by an airline/train, political disturbances, natural disasters, bad weather or terrorist activity etc. Also, any subsequent increase in the cost, which may arise from the increase of fuel price, govt taxes or accommodation charges shall have to be charged additionally
• We shall have no legal liability for any loss, damage, personal injury arising directly or indirectly from any aspect of your Holiday.
• Journey undertaken by air, land or sea is governed by the terms and conditions of the service provider.
• The guest booking our services is expected to provide a valid identity authenticating the person and you shall not make a reservation in a fictitious name.
• Showing around all the places mentioned in our packages depend upon the availability of time and climatic conditions
• It is the responsibility of the guest to carry all necessary travel documents such as accommodation voucher / confirmation, passport, other valid identity proof, etc.
• In the unfortunate event of vehicle breakdown, we will provide you alternate vehicle. However, the time loss due to event will not be compensated.
• At Religious place like Mosque please wear decent clothing covering all your body & At the time of visiting any Theme park please wear comfortable clothing etc
• Insurance is not covered in the package so please cover yourself with an insurance at your own cost before travelling on a package tour
• Guest are requested to wear mask all the time during the trip except eating or drinking.