Follow These Important Guidelines for Domestic Travel
We sincerely urge you to follow these compulsory travel guidelines listed out by the Ministry of Civil Aviation and other relevant authorities, for a safe and hassle-free flying experience!
- Passengers are required to wear face masks at all times, at the airport and in the flight.
- Passengers must arrive at the airport, using a personal or an authorized vehicle only.
- Travellers are advised to download and activate the Aarogya Setu app on their phones.
- Travellers are required to certify the status of their health through the Aarogya Setu app or a self-declaration form, and go through temperature screening.
- Only passengers who have completed web check-in will be allowed to enter the airport. Please do carry an e-boarding pass on your mobile. Alternatively, you can carry the printout of the boarding pass.
- Travellers should report to the airport at least 2 hours prior to the departure time. Boarding gates will close 20 minutes before departure.
- Only passengers who have flights departing in the next 4 hours will be allowed to enter the terminal building.
- Use of trolley is not allowed.
- Only 1 check-in baggage up to 20 kgs and 1 cabin baggage will be allowed per passenger.
- Travellers are required to print and paste a pre-filled baggage tag (included in booking) and affix it on the bags. Alternatively, they should mention the PNR number and name on paper and affix it on the bags.
- Elderly, pregnant and ailing individuals are advised to avoid air travel. Additionally, individuals who have been tested COVID-19 positive or are staying in a containment zone should not travel.
- No meal service, newspapers or magazines will be available on-board.
- Travellers will be required to sign self-declaration forms. In case of a PNR having more than one passenger, the declaration would be deemed to be covering all the passengers mentioned in the PNR.
All domestic carriers are taking stringent precautions to ensure a safe flight for you. You are requested to cooperate with the authorities to enhance safety for yourself as well as your fellow-travellers.
- Sanitisation of all aircrafts after every flight and at the end of the day, as per the Directorate General of Civil Aviation (DGCA) protocol.
- Use of HEPA filters to filter out particles and airborne contaminants such as viruses and bacteria.
- Adequate counters to facilitate easy baggage drop by the passengers.
- No printed receipts at baggage drop counters. Passengers to receive electronic receipts via SMS.
- Only digital payment accepted at ticketing and baggage counters.
- Passengers provided with protection kits (3-layered surgical masks, face shield and sanitizer) near the boarding gates, for use throughout the journey.
- Temperature screening of passengers at boarding. Symptomatic passengers are not permitted to board the aircraft.
- Airplane lavatories cleaned/sanitised after every hour during the flight.
- The buses used for boarding sanitised continuously.
- All staff to follow proper hygiene standards, and wear protective gear (masks and gloves) at all times.
- All staff including the ground staff and crew to undergo regular health checks, and training on various protective/preventive measures.
- ln case of COVID-19 related medical emergency on board, aircraft disinfection to be carried with special attention to the affected seats.
- Boarding commences 60 minutes before departure to allow time for safety processes.
- Staggered sequential boarding in batches of 10 done to the extent possible.
- Use of lavatory and non-essential movement in the aisle to be minimised.
- No queuing allowed at the lavatory. Only one companion allowed for children and the elderly.
- No meal services or on-board sale of food items to minimize physical contact. Water bottle made available in the galley area or on the seats.
- Passengers not permitted to consume any eatables inside the aircraft during the flight (except on health grounds).
- No newspapers/magazines made available in the aircraft.
- Passengers required to complete web check-in prior to arriving at the airport. Airline to provide passengers with a facility to tele check-in.
- Self-declaration by passengers during web/ tele check-in required for issuance of boarding pass.